No Return Policy for Products Purchased on Grand Cru Worldwide
At Grand Cru Worldwide, we take pride in offering high-quality products sourced from trusted suppliers around the globe. Due to the nature of our products and in order to maintain the highest standards of quality and safety, we have a strict No Return Policy.
Key Points of Our No Return Policy:
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All Sales are Final: Once a purchase has been made on Grand Cru Worldwide, it cannot be returned, refunded, or exchanged. We encourage our customers to carefully review product descriptions, specifications, and other relevant details before making a purchase.
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Quality Assurance: We ensure that all products sold through Grand Cru Worldwide go through rigorous quality checks and are securely packaged to prevent any damage during transit. In the unlikely event of a product defect or issue, please contact our customer service team within 48 hours of receiving your order.
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Damaged or Defective Products: If a product arrives damaged or is found to be defective, please reach out to our customer service team immediately with photos and a detailed description of the issue. While we do not accept returns, we will assess the situation on a case-by-case basis and provide assistance as needed.
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Customer Responsibility: It is the responsibility of the customer to ensure that the products ordered are suitable for their intended use. Grand Cru Worldwide is not liable for any dissatisfaction arising from customer preferences or expectations not being met.
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Exceptional Circumstances: In very rare and exceptional cases, where a return is deemed necessary by Grand Cru Worldwide, the return must be authorized by our team, and any associated shipping or handling costs will be borne by the customer.
By making a purchase on Grand Cru Worldwide, you acknowledge and agree to our No Return Policy. If you have any questions or concerns regarding our policy, please contact our customer support team for further assistance.
Thank you for choosing Grand Cru Worldwide!